Sound problems after Johnny Castaway

Followed all the instructions to install JC on Windows 10 (64 bit) and he works fine, but now for some reason the 'mute' button on my Logitech keyboard no longer works. Volume + and - are fine...just the mute button. Any ideas?

Thanks

Simon

Linked pages

• How to run Johnny Castaway on Windows 64-bit

Simon Dean6 years agoWindows 10 x64, Firefox

6 replies

• Hello Simon,

  That's odd. None of the steps in the tutorial should logically affect your keyboard or other hardware in any way. Does it persist after restarting Windows, or with the keyboard in a different USB port? Could the problem have started separately from the Johnny Castaway installation? From a Windows update, for example. If you open Windows Update, you can find a list of recent updates with the installation date.

  Unless it's a physical defect in the keyboard, uninstalling and then re-installing the keyboard drivers from the Device Manager might help. If that's not something you're used to doing, I'd be happy to guide you through the process. It would help to know the exact model of the Logitech keyboard you have (probably listed on the bottom).

  Rob

  A moderator edited this post 6 years ago.

  Rob (Screensavers Planet)6 years ago

• Hi Rob

  I've had a bit more of a play about since I posted. Whilst JC is playing, you can do what you like with the keyboard volume/mute controls. Once you come out of JC, whilst the volume controls still work, the mute button stays in the mode it was last in whilst JC was playing (clear as mud!?). Restarting the PC makes the mute button work again...until the next time JC runs. My keyboard/mouse run off a little Unifying dongle that came with them from Logitech. Its a Logitech MK330 combo if it makes any difference. I can only assume that something in DOS is causing the problem, but I'm not clever enough to know what!!
  Thanks for any help/advice

  Simon

  Simon Dean6 years ago

• Hello Simon,

  Nice troubleshooting! That's helpful information.

  I'm interested to know if it's DOSbox that causes the issue, or the Johnny Castaway program running inside of DOSbox. One way to find out would be to note the current status of the mute button, then go into the DOSbox configuration file and "comment out" all the lines below [autoexec] that we added in the tutorial. You can comment out these lines by adding the pound sign (#) in front of them. This turns these lines into comments, which DOSbox ignores when it reads the configuration file.

  Then save the configuration file, start DOSbox, press the mute button, exit DOSbox, and see if the button works or not.

  If it is indeed a problem with DOSbox, maybe I can try to get some help with that.

  Rob

  Rob (Screensavers Planet)6 years ago

• Hi Rob

  OK, did the # sign thing on the 4 lines under autoexec. I started DOSbox (which effectively went fullscreen with a page similar to Cmd Prompt) and could switch the mute on and off. Exited DOSbox (so back to desktop) and mute button still worked. Hope that helps you.

  Simon

  Simon Dean6 years ago

• Hello Simon,

  It does, and it doesn't. This means it's not strictly an issue with DOSbox, for which I might be able to get help elsewhere, but rather something about the Johnny Castaway screensaver or the way we get it to work on Windows 64-bit.

  I'm afraid I'm out of ideas for now. If I should come up with a solution, I'll post back here, but in the meantime you may have to disable sounds altogether if you want to get rid of the problem temporarily. It's not really a solution, of course.

  Sorry I can't be of more help!

  Rob

  Rob (Screensavers Planet)6 years ago

• Thanks for your trouble anyway Rob. I’ll wait to see if you think of anything!

  Simon

  Anonymous6 years ago

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